Frequently Asked Questions

Product Questions

What makes RAFS wetsuits different?

Our wetsuits feature premium 3/2mm neoprene construction with flatlock stitching for comfort, YKK® zippers for durability, and thermal lining for warmth. Designed specifically for Australian conditions.

How do I care for my wetsuit?

Rinse with fresh water after each use, dry inside out away from direct sunlight, and store flat or hanging on a wide hanger. Avoid folding to prevent creasing.

How long do the air fresheners last?

Each air freshener provides continuous fragrance for 4-6 weeks, depending on environmental conditions.

Ordering & Shipping

How long does shipping take?

We ship within 1-2 business days. Domestic delivery takes 2-5 business days for metro areas, 5-10 days for regional areas. International shipping takes 7-21 days.

Do you ship internationally?

Yes, we ship worldwide. Additional shipping charges and customs fees may apply depending on your location.

Returns & Warranty

What is your return policy?

We offer a 30-day return policy for unworn, unwashed wetsuits with original tags attached. Air fresheners cannot be returned due to hygiene reasons. See our Returns Policy for details.

Does the wetsuit come with a warranty?

Yes, our wetsuits come with a 1-year manufacturer's warranty against defects in materials and workmanship. Normal wear and tear is not covered.

Still have questions?

Our customer service team is happy to help with any other questions you may have.

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